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Operations and services 

Performance review and benchmarking

We compare car park operations with best practice, using our team’s parking experience, supported by an extensive library of anonymised comparable car park data.

Compliance surveys

We conduct surveys in car parks, enabling our clients to understand if their customers are complying with rules and regulations, and where to focus their compliance management resources.

On and off-street parking

Parking Matters provides advice on all aspects of car parking operations to optimise customer experience and maximise value.

Service delivery options

There are a range of car park service delivery options available to both public and private sector car park asset holders. We advise on these, the strengths and weaknesses of each and provide recommendations to clients on which is best for them.

Assistance with procurement process

Parking Matters delivers advice on specifications, qualitative and price evaluations to procure an effective enforcement service that meets the needs of our clients.

Preparation of service specifications

We identify the systems and services needed to manage effective and future- proofed on and off-street parking.

Relevant Case Studies